Refund Information

This page describes how refunds work for MaieutApps software. Your rights under applicable consumer law are not limited by this page.

1. App Store and Mac App Store purchases

Purchases made through Apple are billed and fulfilled by Apple. We do not process App Store payments and cannot issue App Store or Mac App Store refunds directly.

To request a refund from Apple:

• Visit Apple’s Report a Problem site, or
• Use Apple Support / account purchase history for media and App Store items in your region.

Apple’s refund decisions are governed by Apple’s terms and local law. If you need product context for a support ticket, email maieutapps@icloud.com.

2. Developer ID / direct download (for example Erebos)

For notarized or Developer ID builds sold or licensed outside the App Store, contact maieutapps@icloud.com within fourteen (14) days of purchase with:

• Order or license reference;
• Purchase date and amount;
• Reason for the request;
• Confirmation that you will cease use and delete copies if refunded.

We aim to respond within five business days. Eligibility may depend on usage, abuse, chargebacks, and mandatory consumer rights in your country. Where local law grants a longer cooling-off period, that period applies.

3. Free applications

Free Apps involve no monetary purchase and therefore no monetary refund. Support and privacy requests remain welcome at maieutapps@icloud.com.

4. Subscriptions

If an App offers auto-renewable subscriptions through Apple, manage or cancel in your Apple ID subscription settings. Refunds for subscriptions follow Apple’s policies.

5. Contact

Billing or refund questions (non–App Store): maieutapps@icloud.com.